Shipping Policy – Venema Leiden

At Venema Leiden, we strive to deliver your order quickly, safely, and reliably. Please read our shipping policy carefully for all the details regarding processing and delivery.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Times

Netherlands: 1–3 business days

Europe: 3–7 business days

Worldwide: 7–14 business days

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to follow your package in real time.

Delays

While we do our best to deliver on time, delays may occur due to customs checks, courier issues, or unforeseen circumstances. Venema Leiden is not responsible for delays beyond our control.

Lost or Damaged Packages

If your package arrives damaged, please contact us immediately with photos, and we will assist you.

If your order is lost in transit, please contact us so we can investigate and find a solution.

Questions

For any shipping-related questions, feel free to contact us at:

📧 info@venemaleiden.com